Tips

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To help you experience the best of wood heating even more fully, DIXNEUF provides a wealth of advice. From how to best use your appliance, to our product selections and your fuel – find answers to all your questions!

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How do I light my fire easily?

The top-down lighting method is best! It allows the fire to catch quickly and efficiently, making it the best way to get the temperature up quickly. Now over to you!

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Which wood should I choose?

Here are some tips for lighting your fire easily and avoiding your wood stove clogging:

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Pellet bin: improve your storage and handling of wood pellets

Handling and managing bags of wood pellets can sometimes be tricky. The solution: the pellet bin (also known as a pellet store or pellet container).
When paired with your wood pellet stove, this accessory becomes essential for efficiently storing and…

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How can I keep my fire working properly?

If the flame colour is tending towards blue, everything is fine!
Read our advice below for some tips on how to reload and control your fire properly.

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How to properly store your pellets

You’ve just installed a wood pellet stove in your home – great choice! Wood pellets are a clean and renewable energy source.
But are you not sure where to store your pellets?

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Test your firewood’s moisture for optimal combustion

Save up to 50% per year on your heating bill by switching to wood heating – an attractive promise. However, this saving depends on one key factor: the moisture content of the wood. To effectively generate heat, the wood placed in your stove…

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What can I burn in my log burner?

Just wood – and nothing else!
Your fire is designed to burn dry, untreated wood – never use any other type of fuel, as it could damage your fire!

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How can I ensure my pellets are high quality?

A good pellet is small and uniform. The denser it is, the smoother the circulation through the stove, from the storage compartment to the firebox.

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How to reuse ashes?

You’ve enjoyed a lovely fire in your fireplace and now you need to clean the hearth. Don’t throw away the ashes – here are some tips to give them a second life.

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