Tips

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To help you experience the best of wood heating even more fully, DIXNEUF provides a wealth of advice. From how to best use your appliance, to our product selections and your fuel – find answers to all your questions!

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What essential accessories do you need for your pellet burning stove?

First things first – you’ll need a pellet storage bin and a scoop. But to fully enjoy your fire, don’t forget maintenance products!

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What colour should you choose for your accessories?

As well as your accessory being practical, match it with your interior style...

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How to choose the right hearth plate?

The choice of hearth plate responds to practical needs (floor protection) as well as aesthetic criteria (design in keeping with the stove and the room).

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How often should I clean my pellet stove?

If you own a pellet stove or burner, you probably already know that regular cleaning is essential to ensure its efficiency and long life.
The burn pot, ash pan, burner, combustion chamber and hopper are all key components that need to be cleaned…

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Why use a pellet scoop?

It makes loading your pellet stove easier and helps filter out as much dust as possible to prevent the appliance’s motor from clogging.

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Pellet bin: improve your storage and handling of wood pellets

Handling and managing bags of wood pellets can sometimes be tricky. The solution: the pellet bin (also known as a pellet store or pellet container).
When paired with your wood pellet stove, this accessory becomes essential for efficiently storing and…

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How to properly store your pellets

You’ve just installed a wood pellet stove in your home – great choice! Wood pellets are a clean and renewable energy source.
But are you not sure where to store your pellets?

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When and how often should I sweep my stove or fireplace?

Chimney sweeping should be done twice a year!
It’s important to take care of your installation, protect the environment and be safe!

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How to choose the right safety surround?

Placed around your stove to prevent access, a safety surround is the ideal way of keeping young children safe.

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How to choose your ash vacuum cleaner?

Do you have a fireplace, wood-burning stove or pellet stove and are looking for a practical, efficient solution to clean and maintain your hearth? The ash vacuum cleaner is an essential accessory! Unlike a standard household vacuum, it is specifically…

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How can I ensure my pellets are high quality?

A good pellet is small and uniform. The denser it is, the smoother the circulation through the stove, from the storage compartment to the firebox.

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How to reuse ashes?

You’ve enjoyed a lovely fire in your fireplace and now you need to clean the hearth. Don’t throw away the ashes – here are some tips to give them a second life.

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Why use an ash vacuum cleaner?

If you own a stove or a fireplace, you need to regularly clean out the ash from your hearth.

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What is chimney sweeping for?

Chimney sweeping is not optional!
Your stove needs to be thoroughly cleaned to ensure its proper functioning and your safety.

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How to choose the right pellet storage?

The choice of pellet storage is a matter of personal preference, but also practicality and individual needs.


Pellet containers allow you to keep your pellets close to your stove, optimising their preservation and handling. As a…

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Why use a pellet storage bin?

A pellet storage bin allows you to store your fuel with ideal humidity levels, keep it close to the stove and reduce dust build-up that could clog your fire.

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